Friday, September 30, 2005

5 mistakes from Linux IT Managers

Five common mistakes that Linux IT managers make and tips to avoid the mistakes.

Mistake #1: Reactive, not proactive

  • have disaster plans in place rather than trying to implement a disaster plan on the fly (hardware failure, natural disaster, compromised systems,...)
  • plans for the future in terms of capacity planning, upgrades, and support.
Mistake #2: Failing to emphasize documentation and training
  • Document, in an easy-to-find location, organization-specific information, such as passwords for servers and services, installation instructions, guidelines, firewall rules, etc..., anything that's not obvious, standard, or found in existing documentation
  • Set up a central repository for documentation and policies, and make documentation a job requirement for systems administrators and programmers.
Mistake #3: Failing to assess strengths and weaknesses
  • know the strengths and weaknesses of their teams.
  • Instead of doing everything yourself, consider outsourcing to a contractor (ie. website hosting, samba introduction, ...)
Mistake #4: Too much, too quickly
  • move cautiously when replacing existing systems.
  • Don't replace working systems with new systems that have reduced functionality just to replace proprietary software with open source.
  • do test deployments and have extensive discussions with users about what they need before rolling out any replacements.
Mistake #5: Security as a secondary priority
  • provide a comprehensive security policy for your organization
  • from the front door to the firewall, security must be a pervasive element in an organization's IT architecture.
  • don't be shy about calling in a consultant to provide assistance in securing your organization's IT infrastructure.
Read the complete article at IT Manager's Journal

Have you experienced other major mistakes by Linux IT managers ?


Anonymous Anonymous said...

I really wonder what the word Linux is doing there? Its so obvious these are completely OS independent issues one even starts looking for a hidden agenda of this blogger.

Friday, September 30, 2005 5:16:00 PM  
Blogger Ronny De Winter said...

Agree that non-Linux IT managers can make these mistakes as well. However some of the mistakes might be more likely made by linux people. Open source projects, like linux, are mostly driven by highly technical people with a high energy level. Sometimes these people are not so sensitive for the less-technical oriented users/co-workers. So going too quickly, not giving enough attention for documentation and training, and assessment of the user group, maybe are mistakes not so much made by people who are more used to work with not-so-technical people.
Let's think about it. Maybe it makes sense.

Saturday, October 01, 2005 7:27:00 PM  

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